Citimanager gtcc contact number. Charge Card (GTCC) program.

Citimanager gtcc contact number file to receive the OTP by email or may select the cell or office phone number on file to receive the OTP, either by text message or direct phone call. com Customer Citi Commercial Cards login. (i) acknowledge I have read the CitiË Department of Defense Services Travel Card Contact Number: Service Hours: Credit card counseling and incident reporting: 82-2-2004-1004: 09:00~18:00 (Business days only) Incident reporting 24hrs/365days: CAT-i Pro menu and Security Programs: 82-2-3704-7711: 24 hrs a day/365 days a year (But, part of services are not available outside business hours) May 4, 2019 · CitiManager Site Non-cardholder Quick Start Guide | Overview Overview Document Scope This CitiManager® Site User Guide provides detailed step-by-step instructions for some of the most commonly used CitiManager Site functions available to Non-cardholders. Outside the U. If the cardholder does not have a Citimanager account, the Travel Manager should make the necessary changes or assist the cardholder to create a user profile in Citimanager: home. Your GTC program coordinator (likely either the RA or someone in your CSS) is able to look up when you last paid off the card. Unless you can have someone in the states mail you the card when it arrives. Action Required! CitiManager ® One-Time Passcode. Confirm your e-mail address and/or mobile number under Contact Preferences. URL: https://cardactivation. Have your login and password handy: Log in to CitiManager; From the cardholder homepage, click the statement icon on the side navigation bar 2 days ago · DTS will be unavailable for a scheduled DOWNTIME Release deployment on Monday, December 23, 2024 from 2100 ET to 0100 ET on Tuesday, December 24, 2024. Contact the Travel Assistance Center (TAC) If you still need help, it's time to contact the TAC. com Please check if your contact number in our system is correct, if not, please update your contact information and try again after one business day. If the cardholder does not have a Citimanager account, the Travel Manager should make the Once I call in, they ask to verify with a text message since they won’t email a verification. Cardholders are responsible for using their Travel Card in accordance with policy, including the use of split disbursement and ensuring payment in full of their current and past due balances no later than the Citibank statement due date for both temporary Contact Commercial Card Services Norfolk toll-free 1-866-670-6462 from the U. S. May 4, 2019 · 4 CitiManager Site User Guide | 1. Search for Disputes, G/L Code, Points of Contact, Statements, and Transactions Key Concepts As an A/OPC, you can search for and view disputes, G/L code, points of contact, statements and transactions. I had to wait 5+ days to get the code via snail mail and they wouldn’t expedite it. Account 1. CitiManager ® Manage your program or account via a globally consistent online tool. Cardholders must ensure they update their GTCC contact information immediately following the establishment of their address at the new PDS. • Manage preferences and update contact information For agencies/organizations that have the Registration ID and Passcode feature turned on, the CitiManager Site will send you Registration ID and Passcode e-mails once activity is recorded on your Cardholder account. Alternatively, you can view your account statement via the CITI on-line Account Access. the Search icon and click the Point of Contact link. By checking the box, l. You should have received one of the following codes from your Program Administrator. Chat is Citi offers an innovative suite of easy to use online tools that help companies, administrators and cardholders efficiently manage the range of responsibilities behind multifaceted commercial card programs and day to day business expenses. Cardholders with an IBA are responsible for payment in full of the undisputed amounts due in the monthly billing statement from the card vendor and should refer to the Cardholder Reference Edition of the Government Travel Charge Card Regulations [PDF, 9 pages] for complete CitiManager. Navigate to 6. CitiManager Site User Guide | 1. 5. Please Login to CitiManager: home. Ensure accounts are reconciled and paid after each billing cycle. If you do not have the card number, you can hit # each time the systems asks you to enter your account number. com Dec 16, 2019 · How to Apply Online for a GTCC • The Government Travel Charge Card (GTCC) is mandated to be used CitiManager 460/0 OUTSTANDING REQUESTS * CONTACT NUMBER should contact the Citi Customer Service Center. Government civilian and military personnel for official travel. @ CitiDirect System Client Code To call back to a US number, from your Korean Cell, dial 1688-FREE. Sep 18, 2024 · Additionally, to contact the Travel Program, call 888-472-5585 or email travel. For detailed information on updating your contact information, refer to the video tutorial. When you are finished using the CitiManager Site, always use the Logout button. If this is a new account, you must enter the new. Application will not be processed if a foreign address is provided. comhome. com Sep 13, 2021 · As a traveler, if you need your GTCC credit limit raised as a result of the inability to process travel claim reimbursements during the cutover you should contact your local travel manager. Contains personally identifiable information (PII) and should be handled in accordance Wait till you get your APO. b. programs@gsa. Travelers do not need to use personal funds for mission-related travel expenses, can manage their GTCC account online, and reimbursement is streamlined through DoD’s should contact the Citi Customer Service Center. Citimanager. // ref/a/department of defense instruction (dodi) 5154. C. You can verify the account balance and status of the payment by calling the number on the back of your card which is (800) 790-7206. The 24-hour CitiBusiness Online customer service telephone number is displayed, along with the telephone for TDD Access for the speech or hearing impaired. It's free of charge besides counting towards your korean minutes on your plan. Travelers who do not have their own Government Travel Charge Card (GTCC) may use their organization’s CBA to pay for those reservations. Refer to Section 0413 and the Annexes in the GTCC Regulations for • Make sure the traveler has your contact information and the GTCC for PCS Support Cell (MNCC Contact Center). Contact us for more information if your Casual Pay question is not addressed on our online Casual Pay Guide. Tel: 03-6776-8800 Online and Mobile Account Management — Access your GTCC account anytime, from anywhere using CitiManager. Keep my account number, expiration date and contact information updated in DoD travel systems. Enter in your 16-digit DoD Travel Card account number; Enter the last 4-digits of your Social Security number Department of Defense Contact Numbers Cardholder Servicing: 800-200-7056 (Toll-Free) 757-852-9076 (Collect/Outside US) Agency Program Coordinator (APC) Servicing: 866-670-6462 (Toll-Free) 757-853-2467 (Collect/Outside US) Email for DoD Travel helpdesk: dodtravelcard@citi. Hierarchy Level : CAS Contact by Phone. @ CitiDirect System Client Code Contact Commercial Card Services Norfolk toll-free 1-866-670-6462 from the U. CitiManager Site User Guide | User Guide Overview User Guide Overview Document Scope The CitiManager® Site End-to-End User Guide for Non-cardholders provides detailed step-by-step instructions for all CitiManager Site functions available to Non-cardholders. 2. Click the Contact Helpdesk link to contact the Helpdesk for assistance. Screen captures in this guide contain dummy data for personal information and it is Dec 16, 2019 · CitiManager LOGIN User Registration Citr Welcome to CitiManager. 31 Feb 28, 2019 · Bank contact information is found in the JPMC-CITIBank Transition FAQ. Travel manager authorization to establish credit limits is temporarily increased from $9,999 up to $19,999. It provides general guidelines and policies for the administration of Centrally Billed Accounts (CBAs) and Individually Billed Accounts (IBAs) in the GTCC program. Approving Official (AO) The Approving Official (AO) is responsible for ensuring that all purchases made by the Welcome to Citi ® Commercial Cards! As a Commercial Card leader and innovator for 20 years, we are proud to serve as your GSA SmartPay ® 3 provider. a. e Ml obi Phone Consent . Follow the steps below to access statements electronically. Laws, Regulations, and Policy Governing the DoD Travel Card Program It is recommended that you become familiar with the laws and regulations upon which DoD GTCC Policies are founded: • Public Law 105-264 The Travel and Transportation Reform Act (TTRA) of 1998 Mandates use of the GTCC by U. Enter username and password. May 13, 2022 · GTCC and EFT . : 1-757-852-9076 Information above appears Jun 20, 2023 · This article provides instructions for Government Travel Charge Card (GTCC) cardholders in reducing travel card payment delinquencies. Jan 5, 2016 · r 051543z jan 16 maradmin 001/16 msgid/genadmin/cmc washington dc dmcs// subj/government travel charge card use during permanent change of station travel// New Card Details. mil. Contact your customer service representative 24 hours a day, 7 days a week, 365 days a year, by calling the number on the back of your card or click here to look up contact information for your region. should contact the Citi Customer Service Center. You are authorized to use this System for approved business purposes only. For each transaction row, a > Forward We would like to show you a description here but the site won’t allow us. Government Travel Charge Card : BP . Jun 29, 2022 · by accessing their GTCC account online, on the mobile app, or by calling the customer service number on the back of the travel card itself. Date: You can call CitiManager’s customer service and get a refund. We have local currency programs in 59, and acceptance at more than 90 million merchants worldwide. Your Access May Vary The functions you have access to are based on your role and entitlements. 8 9 CitiManager Online Tool 12 you can contact Date Date MCC Reference Number Description/Location Amount 28000 9999999 9999999 9999999 7461142211111111 2501 CitiManager Site User Guide | Getting Started in CitiManager Getting Started in CitiManager What is CitiManager? Description The CitiManager Site is a powerful online tool that allows Cardholders to view and manage their account at any time. Search for Disputes, Point of Contact, Statements, and Transactions Search for Point of Contact You can search for a Point of Contact to view contact information for your A/OPCs and Approvers. B. Oct 10, 2024 · r 091000z oct 24 maradmin 478/24 msgid/genadmin/cmc washington dc pr// subj/issuance of the government travel charge card (gtcc) to entry level marines// •Reference Number (required felds): The full reference number for the transaction. This is probably the payment that resulted in the negative balance. Ensure your card has been activated by completing the ‘Card Receipt Verification’ process and that you have established and know your PIN. Casual Pay Workers. Please try again later. If you provide or have provided us with a mobile number or number later converted to a mobile number, you agree that Title: DD Form 3120, "DoD Government Travel Charge Card Statement of Understanding" Author: WHS Created Date: 10/7/2020 12:49:13 AM Sep 13, 2021 · As a traveler, if you need your GTCC credit limit raised as a result of the inability to process travel claim reimbursements during the cutover you should contact your local travel manager. Keep unit contact information up to date in CitiManager. DoD Frequently Asked Questions Citi's global online tool, CitiManager ®, enables you to manage business expenses from anywhere around the globe from your computer or mobile device; you can view statements online, confirm account balances, sign up for email and SMS alerts, and much more. Overview The Government Travel Charge Card (GTCC) is mandated to be used by DoD personnel to pay for authorized expenses including meals when on official travel unless an exemption is granted. Search for GTCC or course number 501289. com. Select the Technical Support option when you call. Enter the credit card number and security code (CVV) on your new card to get started. Complete and pass the mandated training for GTCC. The Card Details screen displays the card overview including the current balance, credit limit, payment history, links to recent and previous statements, aging of balance information and the card contact information. Do not print or CitiManager — Transaction Management User Guide | Search for Disputes, GL Code, Point of Contact, Statements and Transactions 2. Note: MNCC Contact Center provides assistance to cardholder during PCS travel. Account Upgrade Cardholder Name, Signature and Date: Applicant types or prints name, signs and dates the form thereby authorizing the bank to obtain a credit score. uscg. Cardholders are responsible for using their Travel Card in accordance with policy, including use of split disbursement and ensuring payment in full of their current and past due balances no later than the Citibank statement due date for both temporary duty (TDY CitiManager Site Non-cardholder Quick Start Guide | Overview Overview Document Scope This CitiManager® Site User Guide provides detailed step-by-step instructions for some of the most commonly used CitiManager Site functions available to Non-cardholders. There is no fee to make a payment by phone. You can verify your mobile number by following these three steps: Jun 30, 2020 · r 301548z jun 20 maradmin 373/20 msgid/genadmin/cmc washington dc pr rff// subj/expanded use of the government travel charge card (gtcc). territory, APO/FPO/DPO. , call Citi collect at 904-954-7850. Phone: 833-330-6622 Email: askmncc@navy. Citi's global online tool, CitiManager ®, enables you to manage business expenses from anywhere around the globe from your computer or mobile device; you can view statements online, confirm account balances, sign up for email and SMS alerts, and much more. If the cardholder does not have a Citimanager account, the APC should make the necessary changes or assist the cardholder to create a Citimanger account. Click on Contact Information on the CitiManager Online Tool 12 you can contact Date Date MCC Reference Number Description/Location Amount 28000 9999999 9999999 9999999 7461142211111111 2501 Dec 16, 2019 · number at any time, you agree that Citi may use your mobile number to contact you. If you are not redirected click here CLASS, our learning management system is designed to provide access to Citi’s training delivery resources through a secure, single sign-on website, hosted by CitiManager. appear on your Account Statement, you should contact the Citi Customer Service Center. Note: Contact information can be viewed for A/OPCs as well as Approvers. • Advise cardholders concerning proper split-disbursement and remind them that they must review their GTCC statements to ensure there is a zero balance upon final settlement CitiManager ® Kurzanleitung für number (Last 6 digits) die letzten sechs Ziffern Ihrer Kontonummer ein. May 4, 2019 · 5 CitiManager Site User Guide | Getting Started in CitiManager Screen Descriptions 1 2 3 5 6 7 8 9 10 11 12 13 14 15 16 10. General Services Administration : BIN . Feb 25, 2019 · 5. Getting Started in the CitiManager Site CitiManager Home Screen — Navigation Screen Descriptions 3 4 5 9 7 6 10 8 11 Home Screen Header Section 1. Close accounts that are no longer used. The Government Card Program Training team provides a wide variety of training materials including Job Aids, User Guides, e-Learning Modules and the ability to self-register Access your Citi commercial card statements online. Hierarchy Level : CAS Citi Commercial Cards For DTS assistance contact your Local Level Help Desk. by accessing their GTCC account online, on the mobile app, or by calling the customer service number on the back of the travel card itself. Assistance services: By calling the CitiDirect Technical Support, you can obtain quick assistance regarding the use of the CitiDirect electronic banking system. To ensure uninterrupted access, please update your mobile phone/office number on file in CitiManager as soon as possible. •Type of Activity (required felds): The activity type of the transaction. CitiManager ® User Guide: Your Preferred Mobile Number Screen Step/Action CitiManager Site Login Screen 1. The Citi ® Commercial Card enables you to carry out approved organization spend with confidence and security, all underpinned by unrivalled card acceptance. 6. For programmatic issues, please contact: While CitiManager has implemented comprehensive security controls to protect your online activities, below are a few tips on how you can protect yourself and keep your device secure. Call Citi Customer Service, or log on to CitiManager, to quickly obtain balance and payment information, replace a lost or stolen card, set up a PIN, check the status of your application, or set up alerts. CitiManager — Transaction Management User Guide | Search for Disputes, GL Code, Points of Contact, Statements and Transactions 2. How to Apply Online for a GTCC • The Government Travel Charge Card (GTCC) is mandated to be used CitiManager 460/0 OUTSTANDING REQUESTS * CONTACT NUMBER Please check if your contact number in our system is correct, if not, please update your contact information and try again after one business day. But they can’t use my cell number, and they can’t use my wife’s number, and they as soon as I informed them I didn’t have another number, they locked my card. For further responsibilities, please refer to Attachment 10 of the GSA Master Contract. Section III: Reasons & Remarks: • A Centrally Billed Account, or CBA, is a variation of the travel card used for the Department's specific needs and may be the method of payment for expenses incident to official travel, to include local travel. This guide is intended to highlight basic policies and procedures for the GTCC program. com Customer Service Virtual Agent: 1-800-200-7056 From Outside the U. and Canada or, if dialing from international locations, call 757-853-2467. Citi ® recognizes the unique and detailed program requirements of GSA SmartPay ® 3 Federal Agencies. Forms & Resources. You can find the customer service In North America the CitiManager App is available in: United States and Canada Citi Commercial Cards Jan 3, 2022 · Your APC should be your first point of contact for any questions or issues related to your GTCC. Additional instructions are available here - Cardholder Training Instructions. If you have both Cardholder and Non-cardholder access to the CitiManager Site, you can toggle Conveniently update your name, postal and email addresses or phone number by selecting the "My Profile" tab on the on-line CitiManager tool. Here’s how you know Keep my account number, expiration date and contact information updated in DTS. Citi offers an innovative suite of easy to use online tools that help companies, administrators and cardholders efficiently manage the range of responsibilities behind multifaceted commercial card programs and day to day business expenses. Travel Manager Registration for CitiManager VOLUME IX ISSUE I GTCC NEWSLETTER PAGE 3 GTCC Application Process The existing online GTCC application process through JPMC remains the primary method to apply for a new travel card. CitiManager Transaction Management User Guide | 2. We apologize for any inconvenience. Ordering Replacement Cards If your card becomes worn out, damaged or defective in any way, contact the Citi Customer Service Center to request a replacement card. It'll prompt you to enter a US number 1-×××-×××-××××# It'll use a switching service and connect you to the US number. This is found at https://elearning. Travel cards issued to personnel for use during official travel are Individually Billed Accounts, or IBAs. Please wait we are redirecting you to the login page. An official website of the United States government. Applicant is required to complete section B including name and account number. Contact Citi customer service for immediate support with your account, card, loan, or service via phone, mail, or live chat. Customer Service > View Customer Service Phone Numbers For all CitiBusiness Online issues. 10 digit number found on the back of the DoD issued CAC card. If additional credit limit is necessary based on the travel mission (long-term travel or travel to a high cost area for example), the cardholder must contact their APC to request an increase. com/login CitiManager Mobile App Customer Service number on back of your card BEFORE YOU TRAVEL 1 Ensure your card account is open/active. • Cardholder Account Number*: Indicate last 6 digits only of cardholder’s 16-digit account number B. and serving as the overall point of contact for Cardholders, the Agency/Organization, Citi and GSA. Citigroup Global Markets Japan Inc. You can only view two levels of contacts above your assigned hierarchy. This global network will support you virtually anywhere you need to do business. Apr 14, 2022 · GTCC contact information immediately following the establishment of their address at the new PDS. To perform a search, select the desired search criteria from the First Name, Last Name, Hierarchy Name and/or Hierarchy Unit felds and click the Search button. Cardholders. : 1-757-852-9076 Information above appears Jun 21, 2023 · This article provides instructions for Government Travel Charge Card, or GTCC, cardholders in reducing travel card payment delinquencies. Citi ® Commercial Cards is present in over 100+ countries. Charge Card (CitiManager) Contact the IBC Charge Card Support Center if you have issues with your charge card or CitiManager. Search for Point of Contact You can search for a Point of Contact to view contact information for your A/OPCs and Approvers. Bank contact information is found in the JPMC-CITIBank Transition FAQ. Check to see if your issue can be handled by Live Chat. Update my contact information with the travel card vendor when necessary. A. Attention: Address Line 1*: Address Line 2: Address Line 3: should contact the Citi Customer Service Center. Es erscheint der Bildschirm 1. Bank Identification Number : GTCC . Travelers can contact CITI for cardholder matters or to report a lost/stolen card at 800-790-7206 (CONUS) or 904-954-7580 (OCONUS). If you want your payments to go to a new checking or saving account, you must change the . CitiManager offers tools to help APCs better manage the GTCC program, including: Manage Users: View card accounts, view and download statements, and perform account maintenance; Manage Card Program: Create new account applications, run reports, submit bulk online applications, and maintenance The Government Travel Charge Card (GTCC) Program provides travelers with a safe, effective, convenient, and commercially available method to pay for official travel expenses. Please select the proper registration process for your organization. From the Card Number column, click the link for the card account you wish to view. You will be transferred to a Customer Service agent directly. cards. Set Up Alerts Select "Manage Alerts" from the quick links section on the online CitiManager portal to add, delete, modify and enroll in Citi’s globally available alerts. citi. Agree to the Terms & Conditions and click Save . as well (Figure 3, Indicator 2). These instructions explain how to take the training, overcome system issues, and print the required transcript. You can find the customer service Dec 16, 2019 · CitiManager LOGIN User Registration Citr Welcome to CitiManager. CitiManager Quick Start Guide — Cardholders | Log In/Out of the CitiManager Site Log In/Out of the CitiManager Site Key Concepts A username and password are required to access the CitiManager Site which you would have set up at the time of your Application request. Select the e-mail and/or SMS alerts that you wish to receive by checking the corresponding box. Look up your local level help desk for direction on local business rules governing travel for your organization and DTS issues. Based on your agency/organization’s set up, some of the key self-service activities may include: If you are calling as a Program Administrator, when asked for card number please type the following code instead: 87 53 92 47. Notify the travel card vendor, and my APC, if my GTCC is lost or stolen. Klicken Sie auf Fortfahren. Jun 29, 2022 · GSA . Step Action 1. Complete “Travel Card 101” training initially, and refresher training every three years thereafter. The Type of Activity is located next to the post date on the invoice. Keep in mind, these accounts are your responsibility until they are transferred to the new command. View your Treasury and Trade Solutions CitiManager ® Site User Guide Cardholder June 2022 Commercial Card Citi offers an innovative suite of easy to use online tools that help companies, administrators and cardholders efficiently manage the range of responsibilities behind multifaceted commercial card programs and day to day business expenses. . Apr 3, 2019 · What Can A Travel Manager Do In CITIManager VOLUME IX ISSUE II GTCC NEWSLETTER PAGE 3 CITIManager GTCC Application Process With CitiManager access, travel managers (who have successfully registered) can perform the following tasks for cardholders: Verify an account has been downloaded from JPMC Jun 20, 2023 · Run and review the GTCC Management Reports as described in the GTCC Regulations, Section 0414: Review the Aging Analysis Report and Delinquency Report to ensure cardholders with delinquent and pre-suspension accounts are notified of their responsibilities for timely payment. , please call 1-800-200-7056. 8 APC Contact Information: Name*: Business Fax Number: E-mail Address*: Business Office Phone*: Business Extension: 1. Jun 23, 2023 · To check your Citibank credit card balance, log in to your Citibank account online or call credit card customer service at 1-800-950-5114. Sep 10, 2021 · lodging, no further charges will be placed on the GTCC after completion of the travel voucher. Notify the travel card vendor and my APC immediately if my GTCC is lost, stolen or compromised. , U. information (Figure 3). citi. Charge Card (GTCC) program. If you received a new card, you must change the . Mar 9, 2024 · APC Guide March 2020 2 Chapter 2. For non-emergencies, contact the MNCC GTCC for PCS Support Cell at 1-833-330-MNCC (6622) or at askmncc@navy. Update my contact information with the travel card vendor, when necessary. , call Citi at 757-852-9076. GSA . GTCC Expiration Date (Figure 3, Indicator 1). mil/. • If you have a message from our Customer Service team regarding a Credit Balance Refund you submitted, Corporate Clients and Businesses. • Your contact details are correctly updated in CitiManager. Through CitiManager you can: View statement activity and check balance View monthly statements Make payments Set up and manage email/mobile alerts Update contact information May 4, 2019 · • CitiManager Site contact details • User preferences such as language, date and time format and currency • Password • Reset challenge questions • Merge CitiManager Site user names if you have more than one • Change your primary company if you are assigned more than one • Link/Unlink another card account file to receive the OTP by email or may select the cell or office phone number on file to receive the OTP, either by text message or direct phone call. Please call: 1-800-200-7056. Resources Download the complete Federal Travel Regulation; In Latin America, the CitiManager App is available in: Argentina, Brazil, Costa Rica, El Salvador, Guatemala, Panama and Puerto Rico Before you begin the enrollment process, ensure that your correct mobile number is listed in CitiManager ®. gov. citidirect. GTCC Account Number . The reference number is located to the left of the type of activity on the invoice. 9 Statement Mailing Address: Address must be U. The GTCC program is designed to meet the following objectives: Keep my account number, expiration date and contact information updated in DoD travel systems. After the entries of # you will get a CITI Representative. Once received, you can complete the CitiManager Site self-registration From the Card Number column, click the link for the card account you wish to view. Section IIb: Cardholder Information (To be completed by employee. If you need further support, please call our customer service team. Contact us if you need assistance finding an aircraft or pilot to fulfill your mission needs. ) 8. In the U. , please call 1-800-790-7206. If you do not have a code, please contact your Program Administrator. The Point of Contact screen displays. Avoid clicking on unknown/suspicious links; Install applications from trusted sources only; Update your device OS, apps and browser versions regularly Forgot your User ID or Password? Select the type of account or card associated with your UserID/Password to help recover your account. Basis Point : HL . Should you prefer to not receive these notifications on your wireless device, you may opt out by emailing the Bank at optoutcellconsent@citi. When on rotation you shouldn’t need it unless going on TDY while on TDY. Sep 23, 2022 · Members should continue to monitor their GTCC using CitiManager online tools, applications and Direct Access. Dear Agency Program Coordinator (APC), Client account security is very important to Citi ® Commercial Cards. We're sorry, the system is currently unavailable. As an added measure of security, please note that Citi may occasionally require a One Time Passcode (OTP) at the time of login for APC using the CitiManager ® online tool, even in situations where you are logging in from your work Where do I get help? For questions and issues that involve your CITI Bank account, call the travel card bank directly at 800-790-7206 (INCONUS) or 904-954-7850 (OCONUS) for questions or to report a lost/stolen card. To make a Pay by Phone you must have your routing number (9-digit ABA bank number) and a valid checking account number available. It’s also possible to check your Citibank credit card balance through the Citibank app or by texting BAL to 692484. Log in to Citi Commercial Cards to manage your business expenses and travel. Getting Started in the CitiManager Site Screen Descriptions 1 2 3 4 5 8 7 6 9 11 12 13 14 15 16 Home Screen Header 1. Q: Who do I contact if there are issues with my GTCC during my PCS move? A: Sailors who experience problems with their GTCC during PCS should call Citibank 24/7 using the phone number on the back of the card (1-800-200-7056). This will allow you to receive a one-time passcode to authenticate in to the wallet quickly and efficiently. mil 4 How do I Register on CitiManager Enter required card and contact information to create Confirm your e-mail address and/or mobile number 5. Attention: Address Line 1*: Address Line 2: Address Line 3: Upon review of your request our Customer Service team may need to contact you for any data that may be missing or incorrect in the original submission, please ensure. Department of Defense Contact Numbers Cardholder Servicing: 800-200-7056 (Toll-Free) 757-852-9076 (Outside US) Agency Program Coordinator (APC) Servicing: 866-670-6462 (Toll-Free) 757-853-2467 (Outside US) Email for DoD Travel helpdesk: dodtravelcard@citi. Keep my account number, expiration date and contact information updated in DTS. Oct 30, 2024 · DEFENSE TRAVEL MANAGEMENT OFFICE March 2021 3 Government Travel Charge Card Regulations Cardholder Reference Edition POLICY AND PURPOSE 1. We are dedicated to providing a range of resources to help effectively manage your Citi Commercial Card program. com/login CitiManager Mobile App Customer Service number on back of your card 1 Activate your card by completing the ‘Card Receipt Verification’ process and establishing your PIN. questions about your disputes, please contact Customer Service using the number on the back of your card. rukct cvgk qggsir nsjyn gunfyh hcyofgg jgd vyqc fuis ritokn